We provide our clients various support services: 

• Customer care
  Our coaches support you in all matters concerning the support process and are a central communications interface for itelligence and SAP AG.

• Customer support
  Upon receipt of your fault report, we support you via our help desk by providing information on troubleshooting, fault prevention and fault workarounds.

• Information service
  The central message, information and communications platform of SAP AG, the SAPNet ERP front end, contains a wealth of valuable information about SAP ERP: information on releases, correction levels, hot packages and a variety of hot news and notes on ERP features. You receive access to the Service Marketplace for clients via the Internet.