Services

SAP Solution Manager

image_mdm_new The support portal for a complete support of your
IT environment.

With the SAP Solution Manager, we provide you with an Internet-based support portal. Using this central, integrated, and international platform, we can provide all hotline, support, and remote services. Enquiries regarding new products, outsourcing, and other areas of interest and topics can be submitted on this central website.

The Solution Manager offers the following functions:

  • Implementation portal
  • Operations portal
  • Monitoring and reporting portal
  • Support portal

We offer you various customized packages for your introduction to SAP Solution Manager:

  • CCC organization consulting
  • Implementation of SAP Solution Manager
  • Outsourcing
  • ASAP operation using the productive itelligence SAP Solution Manager
  • Advanced Support Desk
  • itelligence Web service portal
  • Analysis workshops
  • Installation / configuration
  • Training
  • "Training on the job" program
  • Care