Hotline
Client focus means ongoing support and availability.
Our hotline ensures that as a client you receive professional and rapid support in all relevant issues at any time. The hotline in our service centers is a full service provider and offers end-to-end support. Emphasis is given to a personal support approach: each of our clients is supported by "its own" competent contact person. This leads to a close atmosphere and effects particularly rapid responding.
Moreover, to us service always means regional proximity to clients. We speak the language of our clients, regardless of their location. This is made possible by our international presence.
Our hotline is operated throughout Europe in English and German from our service center in Bielefeld. We service the American market from our local branch office in Cincinnati (Ohio), the U.S. location of the service center.
In addition to the hotline, with our service packages in the area of remote services we offer additional demand-oriented solutions, which ensure the all-round support of our clients. The economic benefits are only apparent with the smooth operation and scheduled implementation of IT solutions.
Benefits and advantages of our hotline:
- Current SAP and IT know-how available.
- Rapid response times around the clock.
- Time savings in the operation of your applications.
- Personal support by experts.
- International, multi-lingual service.
